Privacy Policy

Introduction

This Privacy Policy describes how GAURCHANDRA PILGRIMAGES and its affiliates (collectively "GAURCHANDRA PILGRIMAGES," "we," "our," "us") collect, use, share, protect, or otherwise process your personal data through our website https://yatra.iskconpunebcec.com/Auth/Login (hereinafter referred to as "Platform").

By visiting this Platform, providing your information, or availing of any product/service offered on the Platform, you expressly agree to be bound by the terms of this Privacy Policy and the Terms of Use. You also consent to the laws of India governing data protection and privacy. If you do not agree, please refrain from using our Platform.

Collection of Personal Data

We collect personal data when you:

Use our Platform or services,
Register or interact with us, or
Provide information via forms or other interactions on the Platform.

Types of data we may collect:

Personal Information: Name, date of birth, address, phone number, email, and identity proof.
Sensitive Information: Bank account, payment card details, or biometric data (with consent).

Additionally, we may track your behavior, preferences, and transaction history on the Platform. Information collected from third-party platforms will be governed by their privacy policies.

Note: If you receive any request claiming to be from GAURCHANDRA PILGRIMAGES seeking sensitive data (such as debit/credit card PINs or banking passwords), do not provide it. If you have already disclosed such information, report it to the appropriate law enforcement agency.

Usage of Personal Data

We use personal data to:

Provide requested services,
Assist partners in fulfilling orders,
Enhance customer experience, and
For other purposes, such as resolving disputes, troubleshooting, and protecting against fraud.

We may also use your data to market to you, and you have the option to opt out of these communications.

Sharing of Personal Data

We may share your data with:

Our group entities and affiliates,
Third-party partners, such as logistics and payment providers, and
Government agencies or law enforcement as required by law.

Security Precautions

To protect your data, we implement reasonable security measures. However, data transmission over the internet cannot be guaranteed as completely secure. You are responsible for keeping your account login and password secure.

Data Deletion and Retention

You can delete your account by visiting the profile settings on our Platform or by contacting us. We may retain data as required by law or for legitimate purposes, even after account deletion.

Your Rights

You have the right to:

Access and update your personal data,
Withdraw consent for data processing, and
Request deletion of your account.

Consent

By using our Platform, you consent to the collection, use, and processing of your data as described in this Privacy Policy. If you withdraw your consent, we may restrict access to certain services.

Changes to this Privacy Policy

Please review this Privacy Policy periodically for updates. We may notify you of significant changes as required by law.

Contact Us

For any questions or requests related to this Privacy Policy, please contact our Grievance Officer:

Name: Insert Name of the Officer
Designation: Insert Designation
Address: Insert Company Address
Phone: Insert Contact Number (Available Monday - Friday, 9:00 - 18:00)